Sunday, April 3, 2011

Not So Family Friendly Sherry's Kitchen & Buffet - Deland, FL, 32724 (386) 738-1777

Hello Readers!

      I know that you might be thinking that I only write good reviews for everybody, since I haven’t really had to share anything not so great lately. Well today might be the day you change your mind. This was certainly the day I changed my mind about a place we've been going to for a few years. I hate to say it, but to quote the beloved Mr. Darcy from Pride and Prejudice, "Once my good opinion is lost, it's lost forever".
You can call it Soul food, or Southern food, or Home food, or whatever you want. It's the goods I was raised on, on our 200 acre farm in the hills of Tennessee, that I still dream about to this day. Greens, beans, cornbread, meatloaf, fried chicken, okra, yellow squash, cauliflower, fried catfish, and don't forget the mashed potatoes. Yep, the goood stuff. The food that puts the "meat" on your bones, and the junk in your trunk, if ya feel me. And I love it..love love love it. So that's why we’ve been known to go to Sherry's Buffet. They serve a “medium version” of this food that I link to my childhood.
I fall to cravings at times, and today was that day, so off we went to Sherry's. However this time we brought the newest addition of our family, our little 14 month old, that we love so much.
All was ok, till the near end of the experience, when as we were preparing to leave, cleaning up around table where our little man was seated. While picking up the crumbs left behind by him so the waitress wouldn’t have too, we were approached by one of Sherry's daughters wielding a scowl on her face. She wasted no time telling us that there was a big sign at the cash register that says "If youre gonna let your kids throw their food all over the place, then you need to purchase a garbage bag from the management before you even sit down". Being as though it was quite obvious we had not let him do such a thing, and we had always been treated decent in the past, I thought she must be trying to make an attempt at humor. Unfortunately it was made clear that she was being serious, as she continued to repeat the statement over and over again. After my husband finished picking up the very few corn bread crumbs that missed our little guys mouth, we indeed went to the cash register and saw no such sign. Anywhere.

Chick having a bad day?
Maybe.
Chick creating a very negative lasting impression of herself and the establishment?
Completely..
Chicks extremely rude behavior causing Sherry's to lose our business from here on out?
Absolutely.

Overall experience: Crappy
Food was decent, but defiantly overshadowed by the crass and exceptionally rude attitude and behavior of staff member.

Note to employees in all areas along the ladder. You can make a difference; let it be a good one.


Until I tell you more..
SECRET AGENT FOODIE

2 comments:

  1. Wow! What a way to leave a bad taste in your mouth!

    Sorry you had such a bad experience! Have you thought about calling & letting the owner know the way her staff (daughter) treated you? She might not be too happy that regular (repeat) customers were treated that way.

    Since the sign the daughter was referring to wasn't even there- I'm thinking she (the daughter) was having a bad day & just chose to take it out on you. What a way to lose customers!

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  2. I am concidering writing a letter to the establishment. Simply as an Fyi. I do know that Sherrys kitchen and Buffet is mainly supported by established repeat customers, as we always see the same people there when we go. However I can't recall ever seeing families with young ones. It's mainly older people. We easily and quickly forgave her ( the daughters) indescrepancy, but there is now a bad feeling/ memory attatched to the place that has killed any desire to return.

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